I also prefer to comment on the excellent service AA gives on the handicapped. I'm eighty four several years aged and now want wheelchair guidance to have about in the airports. I used to be astonished and delighted at the guidance I received, as well as with the attitudes from the people who assisted me with the wheelchair help, as well as the drivers on the handicap carts in Charlotte airport. They ended up all so helpful and really helpful as well.
I traveled not too long ago with your airlines and seasoned a distress on Flight us3861 Tuesday oct. 8th 2015 . The air-con wasn’t Doing the job and because of my asthma it absolutely was incredibly hot and I felt amusing.
You see a closely linked illustration of this with American Airlines. I lately took a trip they usually under no circumstances bought me to my vacation spot.
I've to confess which i was selfishly content to have the ability to e-book my flight in advance of all of your current other consumers and that the agent was in a position to remove the costs.
On December twenty five, My a few sons And that i experienced a flight from Cleveland to Phoenix that was to leave at 7:50 by using a quit in Charlotte NC. At about three or four pm over the day of our departure, American Airlines delayed our flight which might make us miss out on our link in Charlotte which experienced no other flights out to Phoenix that working day OR the subsequent! And why the hold off? No clarification. So with none help from an AA representative..(Virtually just as if it absolutely was our fault) we discovered Yet another flight via Dallas…which remaining in one hour in addition to a half. We produced it towards the airport but with One more impolite AA representative, (I comprehended it had been chaotic with the holidays and all) I used to be confident which i could get my bag in Dallas due to the fact we now experienced to spend the evening there. I requested him with regard to the tag that seemed like it had been checked to Phoenix and he mentioned curtly, you’ll just select it up in Dallas and recheck it each morning. Effectively the bag did not allow it to be within the conveyer in Dallas. When I questioned another consultant about this, he reported it absolutely was in a huge place and it was going out after we left in the morning. I instructed him I required it for my resort remain, and he advised me it might consider 4 several hours to obtain it. All right…nevermind…I’ll be again here in four hrs!!! So I left to the Dallas hotel devoid of my luggage.. Got on our flight the subsequent morning and took off promptly.
One thing I couldn’t comprehend is how your letter indicated that quantities for quick use would be honored If your recommended you read receipts had been very clear and legible. How could my $forty six taxi journey with the Embassy Suites to Wal-Mart not be legible? I only been given enough to include my toiletries at Wal-Mart.
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I used to be on hold for around 40 minutes, with standard ‘updates’ from a supervisor named Tony…who was calling some unknown department to examine on the next, missing voucher….when…Certainly,, I used to be Slice off! I named back again…only to generally be told the wait might be 18-25 minutes. I’m still ready on this get in touch with again. This excursion may be the journey of a life span for my husband, a wounded veteran and most cancers survivor.
To I don’t know how Lots of people trying to get this solved. I used to be so discouraged and about to surrender
We are really disappointed trying to find out about our gain miles. Account figures BBB88568 and 18NH898. We ended up scheduled to fly to India March 2012 and all flights to India ended up canceled. We need to know our miles status and if any miles have already been canceled we'd like them reinstated.
So I’m sitting in one of your respective fucking late planes once again.. Pilot claims 25 minute wait to the fucking runway on account of some
Charlestown to Akron worst boarding practical experience ever. Gate 38 b. A greyhound bus terminal is better operate. Great luck on your new Professions
I was to tell you of my not so pleasant expericences with your airline, and requesting a refund of my flight. To start with I was suppose to be around the seven:55am flight from Gulftport,MS.
I not long ago flew an Embraer plane from Dallas to Tyler (flight 2746 on December 29th, 2015.) For the reason that Embraer is a small airplane with minor leg room, my knees ended up embedded during the seat again before me, and it had been creating distress for me and the passenger in that seat. I requested the stewardess (“Ellen) if I could go to your exit isle, exactly where there was additional room. Once i asked she explained: “We are going to end counting heads right before we get started actively playing musical chairs.†When she concluded counting persons, I went in advance and moved to 1 of two OPEN seats during the exit isle–I didn’t inquire her again as a result of her rude response The very first time. Ellen came more than the public address technique: “Did you move in the exit isle? Go back to your seat.†I went back straight away. She ongoing over the PA: “There may very well be a $ten,000 great, and I am not gonna pay out it.